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Event Services and Change Management

The Change Management application of Service Manager is fully supported by Event Services. This allows users outside of the Service Manager system to perform all standard functionality of Change Management from an external system, for example, SAP or PeopleSoft. The Event Services implementation is bidirectional, allowing external systems to synchronize with the Service Manager system.

With Event Services, Service Manager uses input and output events to transfer data in and out of Change Management.

You should have an administrator level of knowledge of Change Management and Event Services to use Event Services with Change Management.

Related topics

Change Management eventin fields
Change Management input event registration
Change Management input events
Change Management output events
Event Services
Event Services tables

View event schedules
View Event Services agent status
View registered events