Mapping events

After creating an eventregister record for an input or output event, a mapping record in the eventmap table describes the process to manage the event. The event mapping record directs the event and its associated data to create results that are used within Service Manager or in an external application.

Mapping also allows complete flexibility of data manipulation during the mapping process. Because Event Services runs as a background task, no input/output routines are available for online validation with user feedback, but you can check field values and make substitutions based on processing statements.

Related topics

Change Management input event registration
Change Management output events
Event Services

Build an event map
View event maps