Develop > Tailoring > Data management > Help systems > Field help editor > Determine the fields that a form contains

Determine the fields that a form contains

  1. Make sure you have the Administration Perspective open. To do this, do one of the following:
    • Click Window > Open Perspective > Other, and then select Administration.
    • In the Service Manager System Navigator on the left side of the window, click Administration Perspective.

      This turns on the Administration Perspective, which allows you to see the administration tabs at the bottom of the form.

  2. Open the form using Database Manager.

    Note: Do not use the System Navigator as it will open the form in Forms Designer, which will not give you the data you need.

  3. Select the Detail Data tab.

    The Detail Data tab contains the XML that generates the form.

The sample XML below describes two fields:

  • Contact for this interaction: A comfill for the field.
  • Notify By: A selection list for the callback.type field, containing the options None, Email, Telephone, and other.
  <label x="2" scType="Label" id="Label13" width="32" height="2" forecolor="0" y="2">Contact for this interaction:</label>
    <comfill ref="instance/" x="36" scType="ComFill" id="comfill1109271071725" mandatory="1" idFill="9" width="36" idFind="8" arraylength="1" tabindex="1"
      foreignkeyref="Links/LinkLine[@SourceField='']" scComboButtonVisible="0" height="2" y="2" dataType="string" />
  <label x="2" scType="Label" id="" width="32" height="2" forecolor="0" y="6">Notify By:</label>
    <select ref="instance/callback.type" BoxLines="4" x="36" id="" mandatory="1" width="36" arraylength="1" selectonly="1" height="2" y="6" dataType="string">
      <option value="None">None</option>
      <option value="Email">Email</option>
      <option value="Telephone">Telephone</option>
      <option value="Other">Other</option>

Note: You can copy and paste the data from this form into another file, and edit it down to something easier to read.

Related concepts

Creating field help
Preparing to create field help
Field help editor
How does Service Manager determine which help record to display?

Related tasks

Add or edit help records
Access the help table
Determine the fields that a table contains
Determine whether help exists for a field