Configure the Search form

Search forms in Process Designer-based systems and in Classic systems are different. For example, the Process Designer-based Incident module uses the "" search form, instead of the "" search form. If you had previously customized some fields in a search form, you must manually add these fields to the Process Designer-based version of the search form.

We recommend that you use the Process Designer search form. However, if you want to continue to use the Classic search form, you must update the SearchConfig record to revert the changes applied by the Applications Upgrade Utility. To do this, set the value of the Search Format field to the appropriate Classic search form for that table.

The following table lists the mapping between Process Designer-based search forms and their Classic equivalents.

Table name

Classic search form

Process Designer search form