Change logging (ST 2.1)

An individual or organizational group that requires a change can initiate a Request for Change (RFC). Change requests can be initiated as part of a variety of management processes, including User Interaction Management, Incident Management, Problem Management, and Release Management. Each RFC must be registered in an identifiable way. HPE Service Manager provides change templates that standardize and speed up the change logging process.

Details for this process are displayed in the following flowchart.