Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Use > Change Management > Change Management overview > Managing approvals in Change Management > What are approvers?

What are approvers?

As an approver, your user profile must contain the approval type for the approvals you will make, and you must be a member of the approval group associated with each approval type that is listed in your profile. For example, the out-of-box Change Management Coordinator profile assigns the approval type of Assessment. If you are a member of the Assessment approval group, you can approve any change request that requires that approval type.

However, if your user profile changes and you no longer have the Assessment approval type, you cannot approve change requests that require the Assessment approval type. Even if you remain a member of the approver list for the Assessment approval type, you cannot approve unless your individual profile specifies this type.

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