What is an approval?

An approval occurs when a user (approver) or a group of users (approval group) agrees to accept the risk, cost, and responsibility to implement a change request or complete a task. The System Administrator defines membership in an approval group in each user’s operator record according to the User Role. Change requests and tasks contain approval requirements. Approvals give change management the ability to stop work and to begin certain work activities.

As an approver, you can also be part of a change message group that consists of reviewers and approvers. If you are an approver for a change message group, your task is to accept or deny the changes your group must approve.

When you select the Mass Approve option, all the records in the list that are awaiting your approval are immediately approved.

Note Change Management does not prompt you to verify that this is the action you want to take.