Configuration Manager

The Configuration Manager user role has the following responsibilities:

  • Manage the Configuration Management Plan and Policies

To execute this role, the Configuration Manager has the following tasks available.

Note For an overview of how these tasks fit in the Configuration Management workflow, see Configuration Management user tasks.

ITIL workflow Task
Configuration management and planning (ST 3.1)
Configuration identification (ST 3.2)
  • None
Configuration control (ST 3.3)
Configuration status accounting and reporting (ST 3.4)
  • None
Configuration verification and audit (ST 3.5)
  • None
Manage master data (ST 3.6)
  • None