Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Integrate > HPE Release Control (RC) > Change Assessment > Using RC calculated risk for change approval > Trigger approvals based on the risk value

Trigger approvals based on the risk value

To trigger the approval upon certain risk values, follow these steps:

Applies to User Roles:

System Administrator

Log on to HPE Service Manager as System Administrator.
Click Tailoring > Document Engine > Approvals.
Click Search. A list of approvals opens.
Select Approval Depending on RC Risk Value.
Change the default approval condition toupper (risk.severity in $L.file="HIGH") accordingly.

For example, if you set the condition as toupper (risk.severity in $L.file="MEDIUM"), the approval is triggered when the risk value of a change is medium.

Note You can also add approval conditions for risk values if necessary.
Click Save.

To view the risk value populated by RC, follow these steps:

Applies to User Roles:

Change Approver

Log on to the Service Manager web client.
Click Miscellaneous > Calendar.
Select the change record you want to view from the Summary list.
In the Preview tab, select Overview. You can view the Risk value in the Analysis Info section.