Change Approver

The Change Approver user role has the following responsibilities:

Approve or deny Change when requested. This can be either electronically by using the service management tool or by using a Change Advisory Board (CAB) or Emergency-Change Advisory Board (E-CAB) meeting.

To execute this role, the Change Approver has following tasks available:

Note For an overview of how these tasks fit in the Change Management workflow, see Change Management workflows and user tasks.

ITIL workflow Tasks
Change logging (ST 2.1)
  • None
Change review (ST 2.2)
  • None
Change assessment and planning (ST 2.3)
  • None
Change approval (ST 2.4)
Coordinate change implementation (ST 2.5)
  • None
Change evaluation and closure (ST 2.6)
  • None
Emergency change handling (ST 2.7)
  • None
Change Management tasks