Add a knowledge group to a document view

User role: System Administrator, KMAdmin

Knowledge groups enable you to collect users into groups that have access to work with the same set of documents. A knowledge group might be the user for a department, a group of document authors, or a special group of users within your organization, such as subject matter experts.

To add a knowledge group to a document view, follow these steps:

  1. Click Knowledge Management > Configuration > Document Types.
  2. Click the document type for the document view.
  3. Select the document view from the list of Associated Document Views.
  4. Click Modify.
  5. Click the Groups tab.
  6. Click in the next blank line of the Specify the knowledge user groups that can access this view section.
  7. Type the name of the knowledge group to add to this view.
  8. Click OK.
  9. Click Save.
  10. Click OK.