Use > Knowledge Management > Knowledge Management administration > Managing document categories > Provide all users access to a document category

Provide all users access to a document category

Applies to User Roles:

System Administrator

You can make all externally published documents associated with a single document category (such as Human Resources) to be viewable by all users.

To provide all users access to a document category, follow these steps:

  1. Click Knowledge Management > Configuration > KM Document Categories.
  2. Click the Category Search tab.
  3. Type HR in the Search box.
  4. Click the Search button.
  5. Double-click HR.
  6. Click the Permissions tab.
  7. Click the Add button.
  8. Select and then double-click Default Knowledge View Group.
  9. Select and then double-click the DEFAULT profile. In the out-of-box system, the DEFAULT profile is set to search external access.
  10. Click the Permissions tab to verify your changes.
  11. Click Save.

Note If you want all users to be automatically included in the Default Knowledge View Group, make sure to select the Assign the Default Knowledge Group to all operators check box in the Knowledge Management Application Environment form.