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- Scheduled Maintenance
- What is a scheduled task?
- Running a Scheduled Maintenance task
- Cost Estimate tool
- Access Scheduled Maintenance
- Check the execution details of a task
- Check the execution history of a task
- Create a change request from a Scheduled Maintenance task
- Create a Request record from a Scheduled Maintenance task
- Create a schedule for a task
- Create a Scheduled Maintenance task
- Create a Scheduled Maintenance task for an asset
- Create a Scheduled Maintenance task from an open record
- Create an Incident record from a Scheduled Maintenance task
- Define the effect and details of a Scheduled Maintenance task
- Force a task to run immediately
- Schedule intervals
- Set the demand criteria for a task
- Specify incremental repetition
- Specify manual repetition
- Specify quiescent repetition
- Use expressions and Format Control only in a Scheduled Maintenance task
- Use the Cost Estimate tool
- Administrative access to Scheduled Maintenance
- Scheduled Maintenance features
- Automated task generation
- Scheduled Maintenance commands in Configuration Management
- Scheduled Maintenance exception models
- Using a Scheduled Maintenance template
- Adding Scheduled Maintenance data using expressions
- Scheduled Maintenance overhead
- Running an extra Format Control record
Set the demand criteria for a task
Applies to User Roles:
System Administrator
Demand-based tasks run when the rask relies on a change in the Configuration Management application. You define the criteria, or trigger, that causes the task to be executed.
To set the demand criteria for a task:
- Click System Administration > Base System Configuration > Scheduled Maintenance > Scheduled Maintenance Tasks.
- Type a name for the task in the Name field. Every task needs a unique name. This name can offer some insight into what the task does, but you may use any naming convention, as long as each name is unique.
- Select Active? to activate the task. Every task must be active or inactive. Inactive tasks are still in the system, but create no work orders or take any other action.
- Select Demand Based?.
- Type a description of the task.
- Click the Demand Trigger tab.
- Choose the device you want to monitor. Click Fill to display a list of available devices. Double-click the device name. Ensure that the name you specify is an exact match to the device name in the database.
- Define the criteria which triggers this task. Type the name of the field to monitor in the Trigger When this Field: text box. This name must match a field name for the device you chose in the previous step.
- Specify a threshold symbol, such as greater than (>), less than (<), or equal (=).
- Specify a numeric trigger value that triggers this maintenance task when the value is true in the This Value: text box.
The combination of a field name, a sign, and a threshold value can be viewed as a simple equation:
Execute task if field name is symbolthreshold.
Related concepts
Related Tasks
Access Scheduled Maintenance
Check the execution details of a task
Check the execution history of a task
Create a change request from a Scheduled Maintenance task
Create a Request Management quote from a Scheduled Maintenance task
Create a schedule for a task
Create a Scheduled Maintenance task
Create a Scheduled Maintenance task for an asset?
Create a Scheduled Maintenance task from an open record
Create an Incident record from a Scheduled Maintenance task
Define the effect and details of a Scheduled Maintenance task
Force a task to run immediately
Schedule intervals
Specify incremental repetition
Specify manual repetition
Specify quiescent repetition
Use expressions and Format Control only in a Scheduled Maintenance task
Use the Cost Estimate tool
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