Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add a Service Catalog subcategory
- Click Service Catalog > Manage Items.
- Click Add New Category.
When you launch the New Service Catalog Category wizard, Service Manager prompts you for the required information . - Type a Category Name and brief Description.
- Click Next.
- For a new subcategory, click Subcategory of and choose a parent category from the drop-down list.
- Click Next.
- Specify whether the new category will contain subcategories or items/bundles.
- Click Next.
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Click OK to confirm the new subcategory.
Service Manager adds the new subcategory.
Related concepts
Service Catalogs
Out-of-box Service Catalog
The shopping cart
Service Catalog categories
Service Catalog hierarchies
Service Catalog subcategories
Service Catalog items and bundles
The Service Catalog interface
Related tasks
Add a Service Catalog category
Delete a Service Catalog category
Edit a category
We welcome your comments!
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