Use > Service Catalogs > Service Catalog management

Service Catalog management

The Service Catalog requires some management so that users have access to the approriate items and services and that requests are approved efficiently. Service Catalog managers are able to organize items and services into categories and bundles and use Service Catalog capability words and catalog items definitions to manage access.

Best practice recommendation is for all Catalog Management to be done in a base language. Localization can be done item by item (using the Localization wizard), or it can be done in mass via export/import of the svcDisplay table contents. This allows for users in a particular locale to view approriate catalog items in a search results. However, note that this alone should not be used as means for access restriction of catalog content according to region or country. Customers who desire such access restrictions should also follow the normal procedures for defining access control to each catalog item.