Use > Service Catalogs > Out-of-box Service Catalog

Out-of-box Service Catalog

The Service Catalog includes hundreds of services and bundles that span major categories. The four main Service Catalog categories include:

  • Business and Department Services – This category contains enterprise services for business units and departments, including Application Access, New Application Hosting, and Professional Consulting.
  • Employee Lifecycle Services – This category contains life cycle services available to employees and managers, including New Employee requests, Personal Information Change, and Employment Status Change,
  • Personal Productivity Services – This category contains common employee services such as telecommunications, collaboration support, accounts, network access, software, and hardware bundles.
  • Technical and Support Services – This category contains common technical IT requests such as setup and support of Servers, Database, Applications, and Network.

You can use the categories, subcategories, and items provided, or you have the flexibility to modify, copy, and remove them to fit your needs.