Service Manager Service Portal Custom Themes

Introduction to Themes

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Each Service Manager Service Portal organization can have a unique color theme to change the appearance of the Launchpad and applications in the Service Manager Service Portal.

The themeName attribute in the Identity application's Customization view for an organization specifies the color scheme.

You can change an organization's theme to an Service Manager Service Portal-provided theme or create your own custom theme and apply it to specific organizations.

Apply the Service Manager Service Portal-Provided Dark Theme

Service Manager Service Portal provides a color scheme with a dark background color for the Launchpad and applications in Service Manager Service Portal .

To configure the Service Manager Service Portal-provided dark theme, specify "propel-dark-theme" in the themeName attribute in the Identity application's Customization view for a specific organization:

In the Launchpad, click the Identity application.

In the Organization List view, click the target organization.

In the Organization Details view, click Customization.

In the themeName attribute, click the edit

icon.

In the Edit KeyPair dialog, type "propel-dark-theme" in the Value field and click the Save button.

After specifying the propel-dark-theme for an organization, users who log in to the organization, via the organization's tenant, will see a dark background color for the Launchpad and applications in the Service Manager Service Portal.