Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Define named users for applications
Applies to User Roles:
System Administrator
You can grant access and update rights to named users.
To define named users for applications by using the Named Applications method, follow these steps:
- Click System Administration > Ongoing Maintenance > Operators.
- Type or select optional search criteria.
- Click Search.
- Select the operator record to update.
- Click the Login Profiles tab.
- In the Named Applications field, type or select the application for which you want to enable operator access.
- Click Save.
Note If you want to grant access and update rights for multiple named users in a specific application, you can do this using the Named User method in Database Manager.
To define named users for applications by using the Named User method, follow these steps:
- Click Tailoring > Database Manager.
- In the Form field, type nameduser
- Type or select optional search criteria.
- Click Search.
- In the Application field, specify the application to be accessed by the operator.
- In the Named users field, type or select the operators to be assigned update rights for the specified application.
- Click Save.
Related topics
License tracking
Named users
Named users for applications
Stathistory table
Self-service licenses
Determine the number of named users available
Make an individual operator a named user
Generate a user license report
View the stathistory table
License types
Profile fields for Change Management license tracking
Profile fields for Contract Management license tracking
Profile fields for Configuration Management license tracking
Profile fields for Incident Management license tracking
Profile fields for Problem Management license tracking
Profile fields for Request Management license tracking
