Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

View, approve, or deny pending approval requests

User role: IT Operator

Users with the self-service Approval menu is allowed to view, approve, or deny pending approval requests.

To view, approve, or deny pending approval requests, follow these steps:

Tap the menu icon and then tap Pending Approval to view your pending approvals.
Tap one record and then tap View, Approve or Deny.
If there are more than 10 pending approvals, tap the More button to view the records on the next page.

Connect

Micro Focus Marketplace

ITSM Blog for IT Service Management

ITSM Community

Documentation Forum

Learn

Software Support Online

Software Support Downloads

Software Education Services

Contact

Submit Service Request

View Service Requests