Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Administer > System configuration parameters > Connection parameters > Parameter: smartemailTimeout

Parameter: smartemailTimeout

Startup parameters change the behavior of the Service Manager server. You can always set a startup parameter from the server's operating system command prompt.

Parameter

smartemailTimeout

Description

This parameter defines the number of milliseconds that the Smart Email process waits for a connection to the mail server to be established. When the defined timeout value is reached, the Smart Email process stops trying to connect to the mail server until the next time when the Service Manager Smart Email scheduler starts again.

Valid if set from

Server's operating system command prompt

Initialization file (sm.ini)

Requires restart of the Service Manager server?

Yes

Default value

45000

Possible values

Number of milliseconds

Example usage

Command line: sm -smartemailTimeout:30000

Initialization file: smartemailTimeout:30000