Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Configure SAML SSO using the standalone IdM
- Install and configure the standalone IdM service
- Configure SAML SSO in Service Manager (using standalone IdM)
- Configure an LDAP integration in Service Manager
- Configure IdM authentication in the Service Manager Server
- Configure IdM authentication in the Service Manager web tier
- Configure IdM authentication in SRC
- Configure IdM authentication in the Mobility Client
- Verify the SAML SSO setup for Service Manager
- Troubleshoot Service Manager SAML SSO setup
Configure SAML SSO in Service Manager (using standalone IdM)
The SAML Single Sign-On (SSO) configuration in Service Manager (SM) involves the SM Server and web client (web tier, Service Request Catalog (SRC), or Mobility Client).
Prerequisites
Before you set up SAML SSO in your Service Manager (SM) system, make sure that your system meets the following conditions:
- Has already the SM Server, and client (Web Tier, SRC, or Mobility Client) installed and running
- Has already Microsoft ADFS installed and running
Setup procedure
The SAML SSO setup procedure on the Service Manager side includes the following steps:
Configure an LDAP integration in Service Manager
Configure IdM authentication in the Service Manager Server
Configure IdM authentication in the Service Manager web tier
Configure IdM authentication in SRC
Configure IdM authentication in the Mobility Client
Verify the SAML SSO setup for Service Manager
Related topics
