Search for a scheduled survey

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

To search for an existing survey definition record in Service Manager Survey Integration framework, follow these steps:

In the system navigator, click Survey Management > Scheduled Surveys > Search Schedules.

Use the search form to specify search criteria. For example, in the Current Phase field, select retired.

Click Advanced Filter to create custom filters. To create new search criteria, follow these steps:

Click Add New Filter Criteria.
Populate all the fields as required, and then click Next to add the criterion to the Conditions list.
Click Add New Compound to add a compound rule to a filter that has more than one criterion.

Click Search to display the list of records that match your search criteria.

Note If Service Manager generates a message that states no records were found, you can broaden the search by eliminating some search parameters.

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