Use > Survey > Survey Integration > Survey user tasks > Configure the survey parameters

Configure the survey parameters

The Parameters section of the survey definition record in Service Manager Survey Integration enables you to configure the survey parameters that are not inherited from the connector. Parameters are defined in the survey connector, and are based on the specific Service Manager module to which the survey applies.

To configure the survey parameters, follow these steps:

  1. Open a survey definition record by creating a new survey or by searching for an existing survey.
  2. Scroll down to the Parameters section.
  3. Mandatory parameters are predefined by the connector. To create additional parameters, click Optional.
  4. Type a name in the Parameter Name field, select a field from the Field Name drop-down list, type a description of the parameter in the Description field, and then click Save.

Related topics

Create a new survey
Search for a survey
Create a new parameter