Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Scripting
- Scripts
- Script forms
- Script flow
- Scripting processing flow
- Diagramming the script flow
- Using fill boxes in script forms
- Executing scripts
- Script reports
- Access a script record from a menu
- Access a script record from the Database Manager
- Create a script
- Define the scripts
- Define an initial script in an Incident Management profile record
- Execute a script from a displayoption
- Execute a script from Format Control
- Delete a script
- Print a report on a script
Script reports
Script reports display the entire flow with different views. You can view the entire flow or just a part of it. You can display and print the details of each panel for comparison or troubleshooting. There are three script reports you can print:
- Script Flow — generates a summary report of all possible script flow paths based on the assumption that the currently displayed script panel is the starting point of the flow. This report enables you to isolate each separate branch within the script.
- Script Detail — lists all the fields in the script definition record and the values you have entered for the currently displayed script panel.
- Script Tree — generates a summary report showing the logical flow of the script panels in an outline form. The currently displayed script panel is used as the starting point. This report enables you to see the relationships of panels to one another at a glance.
Each report has the same header and prints in the default printer font.
Related concepts
Related tasks
