Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Scripting
- Scripts
- Script forms
- Script flow
- Scripting processing flow
- Diagramming the script flow
- Using fill boxes in script forms
- Executing scripts
- Script reports
- Access a script record from a menu
- Access a script record from the Database Manager
- Create a script
- Define the scripts
- Define an initial script in an Incident Management profile record
- Execute a script from a displayoption
- Execute a script from Format Control
- Delete a script
- Print a report on a script
Execute a script from Format Control
- Click Tailoring > Format Control.
- In the Name field, type the name of the Format Control record you want to edit. For example, type
apm.quick
. - Click Search.
- Click Subroutines, or click Subroutines from the Options menu.
- In the Application Name field, type
script.execute
and enter the following values:Name Value file $file name Name of the first script panel in the flow - In the Before field, type true or type an expression for a condition that evaluates to true to execute the script before any other processing takes place.
- In the Dis field (Display field), type true or type an expression for a condition that evaluates to true to execute the script before apm.quick opens.
- Click Save to save your changes.
- Click OK.
Related concepts
Scripting
Executing scripts
Executing a script from Format Control