Words and Phrases
Manage Catalogs
Concepts
A catalog contains published catalog items in the Service Manager Service Portal for consumer fulfillment.
The Organization Administrator uses the Catalogs application to view, create and manage catalogs. These catalogs enable the Organization Administrator to publish catalog items to the Service Manager Service Portal for consumer fulfillment.
Tasks
The following tasks are available from the Catalogs view:
View List of Catalogs
To view the list of catalogs:
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From the Launchpad, click the Catalogs application. The Catalogs view displays all catalogs.
Tip To filter the list of catalogs that are displayed, type the search criteria. Only the catalogs that meet the search criteria are displayed.
Sort List of Catalogs
Note This task assumes you are in the Catalogs view. (See View List of Catalogs for instructions.)
To change the sort order of the catalogs:
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Open the drop-down list.
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Select the desired sort order: Newest, Oldest, Reverse Alphabetical or Alphabetical.
Add Catalog
Note This task assumes you are in the Catalogs view. (See View List of Catalogs for instructions.)
To create a new catalog:
- In the Catalogs view, click Add Catalog.
- In the New Catalog dialog, type the Name of the new catalog, and then click Add Catalog to finish and save your changes.
After the new catalog is created, you can view and edit the catalog's properties in the Catalog Details view. (See Edit Catalog for instructions.)
Additionally, you can configure the catalog by providing information in the following areas:
- Manage Items in Catalog - View and manage the catalog items in the catalog.
- Grant Catalog Access Control – Specify what group has access to the catalog.
Remove Catalog
To remove a catalog:
Note This task assumes you are in the Catalogs view. (See View List of Catalogs for instructions.)
- In the Catalogs view, for the catalog you want to remove, click
and select Remove. - Confirm the catalog removal.
The former catalog is removed and not listed in the Catalogs view.
Tip A catalog can also be removed in the catalog Catalog Details view.
Related Topics
- View Catalog Details – View details of the catalog, including name and description.
- Edit Catalog - Edit details of the catalog, including name, description, and image used for visual representation.
- Manage Items in Catalog – View and manage the catalog items in the catalog.
- Grant Catalog Access Control – View and control who has access to the catalog.
- Manage Catalog Approval Policy – View and control the approval policy for the catalog.
- View Catalogs in Localized Languages - Set the language in which to view the catalog and translate the catalog into that language.
