Use > Request Management > Request Management user roles > Request Procurement Manager

Request Procurement Manager

The Request Procurement Manager user role has the following responsibilities:

  • Process requests through the system.
  • May be required to update inventory data when requested items arrive.

To execute this role, theRequest Procurement Manager has following tasks available:

ITIL workflow Tasks

Service Request Logging (SO 3.1)


Service Request Approval (SO 3.2)


Service Request Provisioning (SO 3.3)

Service Request Validation and Closure (SO 3.4)


Create, Update or Retire Service Request Catalog Item (SO 3.5)


Service Request Monitoring (SO 3.6)

Service Request Escalation (SO 3.7)