Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Use > Service Catalogs > Service Catalog management > Service Category hierarchies > Service Catalog categories > Add a Service Catalog non-cart category

Add a Service Catalog non-cart category

Applies to User Roles:

Service Catalog Manager

Before you can add non-cart items, you must create a non-cart category for them.

To add a non-cart category:

Click Administration > Manage Items.
Click Add New Category.
When you launch the New Service Catalog Category wizard, Service Manager prompts you for the required information.
Complete the following fields:

Category Name (mandatory): The unique name of the Service Catalog entry.

Display Name: The display name of the Service Catalog entry. If left empty, the Category Name is used.

Description (mandatory): A brief description of the Service Catalog entry.
Click Next.
For a new category, click Top Level.
Click Next.
Specify that the new category will contain items/bundles.
Click Next.
Click OK to confirm the new category.

Service Manager adds the new category, and the new category record is displayed.
Select the Non-cart category checkbox.
On the Access tab, select one or more capability words to make this item available to certain users; or leave this field blank to make it available to all users.
Click Save.

Now you can add non-cart items to this category. The items will be displayed on the Items/Bundles in this Category tab of this category record.