Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Define which catalog items are available for subscription
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Verify that the subscription mode is set to Service Catalog in the Configuration Management environment record.
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Click Service Catalog > Administration > Manage Items.
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Type
Item
in the Type field and click Search. -
Select a Catalog Item from the record list and click on the Connector Details tab.
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Select the Create Subscription check box.
When the check box is selected, two additional fields open.
Note The Create Subscription check box is not available for Support Catalog Items.
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In the Subscription Item field, fill or find the name of the item that will post to the Subscription record and Change record that is created during the fulfillment process.
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In the Subscription Availability field, select either Individual or Department. This indicates whether an individual or department subscription can be made against the Catalog Item.
Note If you select Department, the user will not be able to specify a quantity.
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Click Save.
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Click OK.
Users can now subscribe to this catalog item.
Related concepts
Service Catalogs
Service Catalog items and bundles
Adding Agreements to a catalog item or bundle
Adding delivery objectives for a catalog item or bundle
Subscriptions
Defining a catalog item that results in the creation of a subscription
Using the HTML Editor
Related tasks
Add an item
Add a Service Catalog bundle
Add user selections in a Service Catalog item or bundle
Add a delivery objective to a catalog item or bundle
Remove a delivery objective from a catalog item or bundle
Add a Service SLA to a catalog item or bundle
Edit a Service SLA for a catalog item or bundle
Remove a Service SLA from a catalog item or bundle
Define which services are available for a subscription
Related references
We welcome your comments!
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