Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Use > Service Catalogs > Service Catalog management > Defining a catalog item that results in the creation of a subscription

Defining a catalog item that results in the creation of a subscription

The Service Catalog manager can define whether a request for a Catalog Item results in the creation of a subscription linked to the goods and services delivered. When the Create Subscription check box is selected on the Catalog Item Definition record, a subscription record is created after the request is approved.

Note The Create Subscription check box is not available for Support Catalog Items.

The Service Catalog manager can flag a Catalog Item as available for individual and/or department subscription. When browsing the catalog to request a subscription, the Department Requester can select either individual or department based on what is selected in the Catalog Item definition record.

A collection of items within a bundle can also be made available for subscription. It is important to note that a bundle can only contain items that are defined as available for Individual subscription. If a bundle includes an item that is defined exclusively as Department, the user receives an error message when they attempt to select the bundle from the catalog listing.

A user is not be able to request items that they are already subscribed to or that are in a pending status.

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