Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Upgrade tasks on the development environment
- Step 1: Duplicate the production environment
- Step 2: Upgrade server and client
- Step 3: Perform preparatory tasks
- Step 4: Load the applications upgrade files
- Step 5: Run the Upgrade Utility
- Step 6: View the upgrade results
- Step 7: Manage the upgrade result data
- Step 8: Resolve exceptions
- Step 9: Resolve conflicts
- Step 10: Perform additional manual tasks
- Step 11: Migrate Process Designer data
- Step 12: Return the system to normal operation
- Step 13: Test the development environment
- Step 14: Back up the system
- Step 15: Build a custom upgrade
Step12: Return the system to normal operation
After the upgrade, the system may exhibit abnormal behavior until you return it to its normal operating environment.
Note All upgrade-related files should be removed from the system after successful completion of the upgrade. For information on removing these files, see Step 10: Perform additional manual tasks.
To return to a normal operating environment, follow these steps:
- Log out.
- Stop the server.
- Remove the comments from the system.start entry from the sm.cfg file.
- Restore all the parameters that you updated in sm.ini and sm.cfg to their original state.
- Add all parameters that are documented as necessary for your upgraded system to run properly.
- Start the Service Manager server.
- Log on.
- Wait for the background processes to start up.
Note HPE Service Manager does not recompile indexes in your RDBMS. If your RDBMS is not configured to recompile indexes automatically after index changes, you must recompile your indexes manually.
We welcome your comments!
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