Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Work order example overview
- Create a table
- Add key fields to a table
- Create a form
- Create a copy of a form
- Create a link for the WorkOrder form
- Create a sequential number file
- Create an Object definition
- Create an Initialization Process definition
- Create display application screen definition
- Create display application option definitions
- Create a State definition
- Add a Close button
- Create a wizard for the work order
- Add a Process definition record
- Create an input form for the wizard
- Modify the close and update incident forms
- Create alias in probsummary table for link
- Modify im.set.close Process definition
- Test the work order example
Create a table
Use the dbdict utility to create a new table. In this example you will create a table named EXWorkOrder. Before you can create this table, you need to know what fields are needed and the attributes of the fields.In this example, the table stores the data for work orders associated with incidents.
To create a table, follow these steps:
- From the System Navigator, click Tailoring > Database Dictionary to open the Database Dictionary.
- Type EXWorkOrder in the File Name field.
- Click New.
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On the Fields tab, enter the following information after clicking NewField/Key.
Field Description ID Will be filled from the number file.
Type: character
RelatedID Will be filled by the unique ID of the related record. For example: incident number.
Type: character
status Used to store the status of the work order.
Type: character
initiator The operator who opened the work order.
Type: character
assignee.name The operator assigned to the work order.
Type: character
description Used to hold the description of the work to do for the work order.
Type:array of character
category Filled from the category of the related record.
Type: character
RelatedCIs Used for the list of Configuration Items (CIs) associated with the work order.
Type: array of character
impact Type: character urgency Type: character priority Type: character closure.code Type: character deadline Date by which the work order must be completed and filled on open.
Type: date/time
est.finish The assignee's estimate for completion.
Type: date/time
update.action Type: array of character closure.comments Type: array of character - After you have added the fields to the table you need to add keys to the table. You should not exit Database Dictionary utility until you have done this for the EXWorkOrder table. See Add key fields to table for the detailed information.
