Integrate > HPE Release Control (RC) > Release Control Calendar > View the Calendar in Change Management > View the Calendar for new or existing change tasks

View the Calendar for new or existing change tasks

To view the Calendar for new change tasks, follow these steps:

  1. Log on to HPE Service Manager web client.
  2. Do one of the following:

    • Click Change Management > Tasks > Create New Task if you are not working with Service Manager Process Designer (PD).
    • Click Change Management > Create New Task if you are working with Service Manager Process Designer (PD) Content Pack 9.30.3.
  3. Select a change task category.

    Note

    • In non-PD environment, the Calendar section is not available for the following change task categories:

      Create Group, Create Release, Delete Group, Identify Affected Systems, Update Affected Systems, and Update Group

    • In PD environment, the Calendar section is not available for the following change task categories:

      Create Group, Delete Group, and Update Group

  4. Fill in the fields as required.

    Note To view the Calendar for the new change task:

    • Make sure the Affected CI, the Service or both are filled in. Both the start date and the end date are filled in. The start date and end date are configured in calendar mappings with change task. See Display records from an application module in the calendar for more information.
    • click Fill and select values for the Affected CI field rather than entering the values.
  5. Click Save.
  6. Locate and click Calendar. The Calendar displays the changes for the CI from the Affected CI and the Service fields of this change task.

To view the Calendar for existing change tasks, follow these steps:

  1. Log on to Service Manager web client.
  2. Do one of the following:

    • Click Change Management > Tasks > Search Tasks if you are not working with Service Manager Process Designer (PD).
    • Click Change Management > Search Tasks if you are working with Service Manager Process Designer (PD).
  3. Click Search. A list of change records opens.
  4. Select a record to view its details.
  5. Locate and click Calendar. The Calendar displays the changes for the CI from the Affected CI and the Service fields of this change task.

    Note The Calendar section can be viewed only when the Affected CI, or the Service, or both are filled in, and both the start date and the end date are configured in calendar mappings.