Change Analyst

The Change Analyst user role has the following responsibilities:

  • May be involved in the change assessment and planning phase to deliver input to the Change Coordinator when assessing the change impact
  • Verifies that tasks are correctly assigned and rejects tasks if needed
  • Builds, tests, and implement changes based on the change plan
  • Executes the backup plan if required

To execute this role, the Change Analyst has following tasks available:

Note For an overview of how these tasks fit in the Change Management workflow, see Change Management workflows and user tasks.

ITIL workflow Tasks
Change logging (ST 2.1)
  • None
Change review (ST 2.2)
  • None
Change assessment and planning (ST 2.3)
  • None
Change approval (ST 2.4)
  • None
Coordinate change implementation (ST 2.5)
Change evaluation and closure (ST 2.6)
  • None
Emergency change handling (ST 2.7)
  • None
Change Management tasks