Service Manager9.50

Use > Service Manager Reports > My reports > Report types and settings > Chart > Number

Chart > Number

Here are the number setting preferences and example for your reference.

Tab	Fields	Description
Chart Properties	Type of chart	Shows the current chart type. You can change it by selecting the chart type from the drop-down list.
	Chart by	Shows the query type for the report. The default value is Aggregate query.
	Label	Specifies the label content to show under the number.
	Metrics	Shows the data aggregation method. Number supports five aggregation types: sum, count, average, max, and min. Note When you select the count aggregation type, the aggregation value field is invisible. When you select the sum, average, max, or min aggregation types, you can select the aggregation value from the drop-down list.
	Query	Shows the query content for the current report. You can click the Query Builder to define the query to display desired information. You can also write a new query directly. For more information about how to edit a query, see Build the query strings and other related topics.
Advanced settings	Decimal Places	Specifies the number of decimal places at which the report calculates the record percentage. Service Manager provides up to five decimal places.
	Color	Specifies the color of the number.
	Drill Down Process	Specifies whether clicking a record in the report will drill down to the record stored in the ToDo table or to the record details page. For example, the settings to the To-Do Drill Down option takes effect only for the ToDo report category. When this option is left empty (default): drill down to the record stored in the ToDo table When this option is set to To-Do Drill Down: drill down to the record details page.

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