Expand a node group to view individual configuration items (CIs)

User roles: Configuration Manager, Configuration Administrator, Configuration Auditor, Change Manager, Change Coordinator, Incident Manager, Incident Analyst, Incident Coordinator

You can view individual configuration items (CIs) in any folder grouping in a visualization diagram by expanding the node.

To expand a node group to view individual CIs, follow these steps:

1. Launch CI Visualization from the Configuration Management, Change Management, or Incident Management module.

2. Click one time on a node grouping or folder inside of the CI Visualization diagram, and then select Expand Group. A list of CIs opens.

3. Press and hold the ctrl button, and then click each item to select one or more CIs from the list.
4. Click Next. The graph is updated to show the extracted CIs.

Related topics

CI Visualization
Out-of-box icons for CI representation
Out-of-box icons for decorators
Configuring CI visualization

Group configuration items (CIs) of the same type
Launch configuration item (CI) Visualization directly from Configuration Management
Launch configuration item (CI) Visualization directly from Change Management
Launch configuration item (CI) Visualization directly from a change task
Launch configuration item (CI) Visualization directly from Incident Management
Print a visualization diagram
Add a custom icon
Add a custom decorator
Modify an out-of-box icon
Modify an out-of-box decorator
View the details of a configuration item (CI) in CI Visualization