Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Develop > Tailoring > Links > Posting > Automatic updates using Format Control subroutines > Create the Format Control record for automatic posting

Create the Format Control record for automatic posting

The Subroutines process of Format Control defines Automatic Posting. The application called is post.fc. Posting takes place before the request is added or updated in the database.

Important: As posting may add a new record to the target file, you must fill in all fields that are part of a Unique or No Nulls key using the Source Field / Target Field table, otherwise posting fails.

Click Tailoring > Format Control.
In the Name field of the Format Control Initializations form, type ocmq.open.newemployee.quote.
Click Search.
If no record exists, click New.

The Format Control record for ocmq.open.newemployee.quote opens.
Click More or the More Actions icon and then select Subroutines. You can also click Subroutines on the form.
Click More or the More Actions icon and then select Show Expanded Form.

The long version of the Subroutines form opens.
Type the following values in the first available slot.

Names Values
file $file
name ocmq.post.contacts
prompt emoloyee.id
Error Message Could not post to contacts file.
Application Name post.fc
Comments POST
Add true
Before true

Note: The name parameter passes the name of the Link record you created, and the prompt parameter passes the source field for the Link relationship.
Click Back. A prompt asks if you want to save the changes to the Format Control record.
Click OK to save the record.

Names	Values
file	$file
name	ocmq.post.contacts
prompt	emoloyee.id
Error Message	Could not post to contacts file.
Application Name	post.fc
Comments	POST
Add	true
Before	true