Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Develop > Tailoring > Links > Posting > Manual posting using Format Control additional options > Create the link record for posting

Create the link record for posting

Applies to User Roles:

System Administrator

Create a new Link record for the form you are going to use. For example, if a Link record does not already exist, create the Link record ocmq.post.contacts for the new form ocmq.open.newemployee.quote for the Posting process. This avoids any conflicts involving links established in a current record for the Fill function.

Click Tailoring > Tailoring Tools > Links.
In the Name field, type the name of the Link record you want to create. For this example, type ocmq.post.contacts.
Click New.

Type the following values in the first line of the new Link record.

Field	Value
Field Name (SOURCE)	employee.id
Format Name (TARGET)	contacts
Field Name (TARGET)	user.id
Comment	POST

Important: You must type POST in upper case letters in the Comment field for the Posting process to work.

The new Link record opens.

Place the cursor in the employee.id line and click Select Line from the More Actions menu.

The Link line definition form opens.
Type the following values for the Source and Target fields.

Source Field Target Field
employee.id user.id
requested.for contact.name
employee.id full.name
request.phone contact.phone
request.dept corp.structure
Click Back. A prompt asks if you want to save the Link record you have created.
Click Yes to save the record.