Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager

Hide Catalog Item Price

Concepts

A catalog contains published catalog items for consumer fulfillment in the Service Portal.

The Organization Administrator can hide the price of a catalog item so that the price is not visible to consumers in the Service Portal.

To hide the price of a catalog item:

From the Launchpad, click the Catalog Items application. The Catalog Items view is displayed.
In the Catalog Items view, for the catalog item you want to hide the price, click and select Hide price from end user. A confirmation dialog is displayed.
Confirm hiding the price of the catalog item.

The price of the catalog item is now hidden from consumers in the Service Portal.

The Organization Administrator can also hide the prices of multiple catalog items at one time in a batch operation.

To hide the prices of multiple catalog items in a batch:

In the Catalog Items view, select the catalog items for the batch by clicking the radio buttons next to each catalog item. (You can also use the Select All radio button as a toggle to select all or none of the catalog items.)
Click More, and then select Hide price from end user.
Confirm hiding the prices in the confirmation dialog.

The prices are hidden for all of the selected catalog items in the Service Portal.