Edit Catalog Item


A catalog contains published catalog items for consumer fulfillment in the Service Portal.

The properties of a catalog item, including Display Name, Categories, Description, Details, and Main Image (visual representation of a catalog item) can be changed by the Organization Administrator.


To edit a catalog item:

  1. From the Launchpad, click the Catalog Items application. The Catalog Items view is displayed.
  2. In the Catalog Items view, click the catalog item you want to edit.
  3. In the Details view, click Edit.
  4. In the Details dialog, the following properties of the catalog item can be changed:
    • Type a new Display Name.
    • Add new Categories.
    • Type a new Description.
    • Type new Details.
    • Specify a new Main Image.
  5. After making the changes, click Save to finish and save the edits.

    The new details of the catalog item are displayed in the Details view.

The Organization Administrator can also manage catalog items in the following Service Portal views:


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