Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Tailoring the Integration
- Integration Architecture
- Integration Tailoring Options
- How to Enable ASM Support
- How to Update the Integration Adapter Configuration File (sm.properties)
- How to Add DEM Reconciliation Rules
- How to Add Discovery Event Manager Rules
- How to Add a CI Relationship Type to the Integration for Data Push
- How to Add a CI Attribute to the Integration for Data Push
- How to Add a CI Type to the Integration for Data Push
- How to Add Custom TQL Queries to an Integration Job
- How to Add a CI Type, Attribute, or Relationship Type to the Integration for Population
- How to Enable or Disable UCMDB ID Pushback for a CI Type
- How to Add an Attribute of a Supported CI Type for Federation
Integration Tailoring Options
The integration offers the following tailoring options:
How to Update the Integration Adapter Configuration File (sm.properties)
How to Add DEM Reconciliation Rules
How to Add Discovery Event Manager Rules
CI Attributes Displayed in Change and Incident Records
Searching for Change and Incident Records Opened by the Integration
How to Add a CI Relationship Type to the Integration for Data Push
How to Create a Query to Push a Relationship Type
How to Map a Relationship Type Query to the Service Manager Web Service Object
How to Create an XML Configuration File for a Relationship Type
How to Add a CI Attribute to the Integration for Data Push
How to Add the CI Attribute to the UCMDB Class Model
How to Add the CI Attribute to the Query Layout
How to Add a Web Service Field for the Service Manager CI Type
How to Map the CI Attribute to the Service Manager Web Service Field
How to Add a CI Type to the Integration for Data Push
How to Add the CI Type to the UCMDB Class Model
How to Create a Query to Synchronize the CI Type
How to Add the CI Type's Attributes to the Query Layout
How to Add the CI Type to Service Manager
How to Map the CI Type's Attributes to Web Service Fields
How to Add Custom TQL Queries to an Integration Job
How to Add a CI Type, Attribute, or Relationship Type to the Integration for Population
How to Enable or Disable UCMDB ID Pushback for a CI Type
How to Add an Attribute of a Supported CI Type for Federation