Administer > System Configuration Parameters > Client parameters for web clients

Client parameters for web clients

These parameters override web client preferences. Any client parameter that you set on the server overrides the local client preference and prevents users from changing it. You can set some of these parameters from the web client login URL, some from the web tier configuration file (web.xml), and some from the webtier.properties file. In the following table, a check mark (√) indicates that you can set the parameter from the URL or web.xml file, and an em dash (–) indicates the opposite.

Web parameter URL web.xml web.properties Description
Web parameter: acceptBrowserLang Specifies if the browser’s language preference is used for trusted sign-on login when the lang parameter is not set in the web client login URL
allowed Specifies the allowed list of file extensions that may be attached to a Service Manager record, such as an Incident record.
Web parameter: antiCSRFEnabled Enables tokenization for the web client
Web parameter: applicationIcon

Enables you to modify the HPE logo to display a custom company icon in the URL address bar
autoCloseMaskDelay Defines the delay in seconds before the web tier mask is automatically closed
Web parameter: autoCompleteDelayTime Defines the delay time in milliseconds to trigger auto complete after the user stops typing characters
Web parameter: autoCompleteListSize Indicates the record number size fetched from the server side at the first time
Web parameter: autoCompleteMinChars Indicates the number of characters that are required to trigger the auto complete feature
Web parameter: autoCompleteSkipCachingChar

The previous response will not be cached if this character is included in the user input

Web parameter: autoSubmit Enables users to submit forms when they press the Enter key
Web parameter: cacerts Defines the path to the cacerts file required for Web clients to make SSL connections to the Web tier
Web parameter: CACLogin Enabling this parameter causes all Web clients to present a Common Access Card (CAC) certificate as authentication information and use SSL connections to the Web tier.
Web parameter: comfillAutoComplete Enables the auto complete for the comfill widgets globally
Web parameter: compactLayout Enables the compact layout of the web client
Web parameter: compress_soap Requires the Web tier to compress SOAP messages to Web clients
Web parameter: customize-folder Defines the location to save the branding configurations
Web parameter: disableJumpAddress Enables use of the Quick Jump component on the toolbar

disableKeyHelp

This parameter allows you to disable the contextual help.

Web parameter: disableLoginAutoComplete Controls password auto-complete for the web client login page.
Web parameter: enableExitConfirmMessage Displays a confirmation message when users click the Close (x) button of the SM web client page or manually refresh the entire web client page.
Web parameter: enableGetOriginalUrl Enables the webtier to obtain the original URL from the browser before a user logs in (in TSO or LWSSO mode).
Web parameter: enableListFrameStateRetain Enables the list detail page to retain the expand-collapse state of the List Pane when the list detail page refreshes.
Web parameter: enableMoreContextMenu Enables a contextual "More" menu that is displayed when you right-click lists on the details pane of a record in the web client.
Web parameter: enableRecordlistOddEvenRowStyle This parameter determines if the odd rows and the even rows in the record list have the same background color or not.
Web parameter: enableSidebarMenu

This parameter specifies if the System Navigator of the web client can use the sidebar mode and icons.

Web parameter: enableTableMagnify Specifies whether the Magnify button appears for editable tables in the web client.
Web parameter: enableTableEllipsis For certain read-only controls in record details area, you can enable this parameter to display '...' at the end of the text fields when the input value is too long to be shown completely.
Web parameter: helpServerContext Defines the context path when deploying the Service Manager help on a web server (for example, Apache)
Web parameter: helpServerHost Defines the name of the Help server host listening for client requests
Web parameter: helpServerPort Defines the communications port number on which the Help server listens to client requests
Web parameter: honorUrlHost Determines whether Web client users can specify the name of the Service Manager server from the URL
Web parameter: honorUrlPort Determines whether Web client users can specify the communications port of the Service Manager server from the URL
Web parameter: isCustomAuthenticationUsed Determines how web client users are authenticated
Web parameter: JCEProviderClassName

The class name of a third-party JCE provider that you want to use when the web tier is running in non-FIPS mode.

Web parameter: JCEProviderName

The name of a third-party JCE provider that you want to use when the web tier is running in non-FIPS mode.

Web parameter: jsDebug Enables the web client to display to end users an error message that includes full stack trace.
lockWaitTimeout Specifies the time after which a Web tier application server thread will cease trying to acquire a lock
Web parameter: log.properties Defines the path to the Web tier's logging properties file
Web parameter: labelbgunderline Defines the form-level label background display if a color other than white was selected but the Background Style property was left blank
maskMessageDelay Specifies the number of seconds before the Web tier mask message is displayed after the mask is shown.
Web parameter: maxattachuploadsize

Specifies the maximum size limit for individual attachments in a record.

Web parameter: maxtotalattachuploadsize Specifies the maximum total size of all the attachments in a record.
Web parameter: maxGroupCacheSize Defines the maximum number of records that can be cached in the user's web browser when the user navigates through the groups in a record list
Web parameter: maxMessageNumber Defines the maximum number of messages displayed in Messages And Alerts.
Web parameter: message display properties Indicate how different types of messages are displayed
Web parameter: openTabsSoftLimit Defines the maximum number of tabs a user can open in a browser before a warning message displays to advise them to close some tabs.
preventDuplicatedAttachmentName This parameter controls whether to prevent an attachment that has the same file name with existing ones from being uploaded to Service Manager.
Web parameter: querySecurity Embeds a security key in all queries generated by the Web client
Web parameter: recordListArrayDisplayStyle Defines how array column values are displayed in record lists
Web parameter: recordListArrayMaxChars Defines the maximum allowed field length of any array fields that appear in record lists
Web parameter: refreshMessages Enables the Web client to query the Service Manager server for messages at a regular interval
Web parameter: refreshMessagesInterval Defines the interval the Web client waits before checking for messages on the Service Manager server

Web parameter: rememberLang

Enables the Web client to remember the browser’s language preference
Web parameter: secureLogin Controls the encryption of network communication between the Web application server and the Web browser
Web parameter: serverHost Defines the name of the Service Manager host listening for client requests
Web parameter: serverPort Defines the communications port number on which the Service Manager server listens to client requests
Web parameter: session-timeout Defines the number of minutes that the server waits for a client heartbeat signal before the server assumes that the client session has timed out and closes the connection
showAddFavButton Enables use of the Add Favorite button to add favorites in Favorites and Dashboards
showFavMgrButton Enables use of the Favorite Manager button to manage favorites in Favorites and Dashboards
Web parameter: showHelp Displays the Online Help option when you click the Help button, which allows you to access the help server
showReloadNavButton Enables use of the Reload button on the navigator toolbar. The Reload button refreshes the list of favorites in Favorites and Dashboards
sideBarButtonNumberToCollapse Defines the number of side bar buttons to be collapsed.
socketReadTimeout Specifies the time that a thread on the Web tier application server will wait for a socket IO operation.
Web parameter: sortNavItems Defines the sort order of the System Navigator menu items
Web parameter: ssl Requires all Web clients to use SSL connections to the Web tier
Web parameter: sslPort Defines the SSL port of the Web application server; required only when secureLogin is set to true
Web parameter: startDayOfWeek Defines the first day of the week in the date picker.
Web parameter: tracesoap Logs SOAP messages in the Web server's sm.log file (<Web server home directory>/sm.log)

Web parameter: unmaskDeferMillis

Defers the unmasking of a browser window after an unmask request is issued
Web parameter: useJavaDynamicVersioning Enables use of the system registry to locate the latest version of Java installed on a user's system
Web parameter: useservertabs Displays tabs in the order the server has them saved on the form
Web parameter: viewactivenotes Displays messages in a message box as well as in the status bar
Web parameter: viewcontexthelp Display the same context-sensitive help debug information (field) in field help as the Windows client does.
Web parameter: viewpromptforsave Displays a warning message when users cancel records with unsaved changes
Web parameter: viewrecordlist Displays the record list/detail view for search results