Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Troubleshoot
The first step to troubleshooting NNMi and iSPIs is to see the NNMi system health report. To open the NNMi system health report:
- Log on to the NNMi console as an administrator.
- Click Help > System Information > Health.
- Click View Detailed Health Report. A detailed report on all NNMi processes and services appears.
In addition, for detailed diagnosis and troubleshooting, you can use NNMi log files. These log files show a history of all NNMi processes and services and are available in the following directory:
- Windows:
%nnmdatadir%\log\nnm\
- Linux:
/var/opt/OV/log/nnm
Read the following sections for more information about troubleshooting NNMi with the help of log files, the health report, and other utilities.
NNMi Installation and Upgrade Issues
NNM iSPI Performance for Metrics Installation and Upgrade Issues
Launch of the NNMi Console from the HPOM Java GUI Console Fails
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