Check the Status of NNMi

To confirm that NNMi is running properly, check NNMi status. If one or more of the NNMi processes or services are not running, contact your NNMi administrator to have the process or service restarted.

To check the health of NNMi:

1. From the NNMi console, select Tools → NNMi Status.

   NNMi displays a list showing the status of each process and service.

   Each process and service should be running. If one is not, contact your NNMi administrator.

To check the health of the State Poller and Custom Poller:

1. From the NNMi console, select Help → System Information.

2. Navigate to the State Poller tab.

   NNMi displays the status of the State Poller, including details about collections, queues, and currently managed objects.

3. Navigate to the Custom Poller tab.

   NNMi displays the status of the Custom Poller, including details about collections, queues, and currently managed objects.

   Hide Connections or Connection Labels from an Exported Visio Diagram

   Requires Network Node Manager iSPI Network Engineering Toolset Software (NNM iSPI NET).

   When viewing an NNMi topology map that was exported to Visio, you can temporarily hide the Connections or Connection Labels using the View menu.

   To hide the Connections or Connection Labels from a map that was exported to Visio:

   1. Open the Visio diagram of interest.

   2. Select Home → Layers → Layer Properties.

   3. To hide the Connections from the Visio Diagram clear the check box that appears in the Visible column next to the Connector name as shown in the following example.

      

      To hide the Connector Labels, clear the check box that appears in the Visible column next to the Connector Label name.

   4. Click Apply to apply the changes.
   5. Click OK to close the dialog.