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- Log on
- Navigate the Console
- Views Available in NNMi
- Use Views to Display Data
- Use Hypervisor Diagrams and Dialogs
- Work with Objects
- Display Information About NNMi
- Display NNMi Version and License Information
- Use Actions to Perform Tasks
- NNMi's Global Network Management Feature (NNMi Advanced)
- Learn Your Network Inventory
- Access Device Details
- Schedule Outages for Nodes or Node Groups
- Explore SNMP MIB Source Information
- Use the MIB Browser
- View Maps (Network Connectivity)
- Monitor Devices for Problems
- Monitor Incidents for Problems
- Investigate and Diagnose Problems
- View Lists of the Unmanaged Objects in Your Network
- Check the Status of NNMi
- Monitor Performance with Network Reports
- Monitor with the NNM iSPI Performance for QA
- Monitor with the NNM iSPI Performance for Traffic
- Monitor with the NNM iSPI for MPLS
- Monitor with the NNM iSPI for IP Multicast
- Monitor with the NNM iSPI for IP Telephony
Help for Operators
Monitor with the NNM iSPI for IP Telephony
The NNM iSPI for IP Telephony provides you with a complete framework to monitor the IP telephony devices available on your network. You can discover all the available IP telephony devices and topologies with the help of the NNM iSPI for IP Telephony. After installing and configuring the NNM iSPI for IP Telephony, you can perform the following tasks:
Monitor the states of the IP telephony environment
The inventory views presented by the NNM iSPI for IP Telephony shows detailed states of every discovered device in tables. You can view the following details of a device:
- IP address and hostname
- Version, model, or type of the device
- Status of the device
The NNM iSPI for IP Telephony provides the following workspaces to the NNMi console:
- Acme IP Telephony
- Cisco IP Telephony
- Avaya IP Telephony
- Nortel IP Telephony
- Microsoft IP Telephony
You can access all the IP Telephony–related views from these workspaces. The individual views present the device details in tables, and you can launch forms from the views to access the connectivity details.
To launch an IP telephony view:
- From the Workspaces pane, click the IP Telephony tab that you want to view. The selected IP Telephony tab expands and displays the available IP Telephony view.
- Click the view of your interest. The view appears on the right pane.
- Monitor the health of the IP telephony network
The IP Telephony network consists of several IP telephony devices along with several networking devices and elements. The NNM iSPI for IP Telephony can identify the faults related to IP telephony communication on the network topology that is discovered by NNMi. NNMi, in conjunction with the NNM iSPI for IP Telephony, presents the faults identified in the discovered topology in the network inventory views.
- Investigate problems and troubleshoot
NNMi helps you view the discovered network topology in a graphical format, which assists you in diagnosing the defects in your network. You can view the layer 2 or layer 3 path for every device. You can also view the connectivity status between two or more devices. Each device is represented as a node in these graphs, and the color of each node indicates the status of the device.
To perform a basic monitoring of the IP Telephony network, you can log on to the NNMi console with the operator (level 1 or 2) or guest credentials. After you log on to the NNMi console, you can view the inventory views introduced by the NNM iSPI for IP Telephony. You can access the views to monitor the status and necessary details for every IP Telephony device.
This section provides the following topics:
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