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- Configure NNMi to Support Public Key Infrastructure User Authentication
- User Authentication Strategies
- Configuring NNMi for PKI User Authentication (X.509 Certificate Authentication)
- Certificate Validation (CRL and OCSP)
- Configuring NNMi to Restrict Certificates Used for NNMi Log On Access
- Example: Configuring NNMi to Require a Smart Card Log on
- Configuring CLI Authentication for PKI User Authentication
- Troubleshooting PKI User Authentication Issues
Troubleshooting PKI User Authentication Issues
During PKI user authentication, a user might encounter an error. See the following table for a listing of errors and possible causes.
Error Message | Possible Cause |
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401 Not Authenticated |
Use of HTTP rather than HTTPS. |
User does not have a certificate. See Manage Certificates for more information. |
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User certificate is not trusted by a CA in the See Manage Certificates for more information. |
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User certificate is expired or not yet valid. See Manage Certificates for more information. |
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User certificate has been revoked or revocation check failed. See Manage Certificates for more information. |
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User certificate failed a constraint check. See Configuring NNMi to Restrict Certificates Used for NNMi Logon Access for more information. |
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403 Not Authorized |
Mapped user name does not exist in NNMi or the LDAP directory service. See Configure NNMi for PKI User Authentication (X.509 Certificate Authentication) for more information. |
Certificate principal to user name mapping is incorrect. See Configure NNMi for PKI User Authentication (X.509 Certificate Authentication) for more information. |
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User is not in a user group that provides access to the NNMi console. See Configuring Security in the NNMi help for more information. |
Note To troubleshoot, disable HTTP access and turn on logging to help identify issues.
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