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- Configure NNMi to Work in a GNM Environment
- Configuring Single Sign-On for Global Network Management
- Configuring Forwarding Filters on the Regional Managers
- Connecting a Global Manager with a Regional Manager
- Determining the Connection States from global1 to regional1 and regional2
- Reviewing global1 Inventory
- Disconnecting Communication between global1 and regional1
- Discovery and Data Synchronization
- Replicating Custom Attributes from a Regional Manager to the Global Manager
- Status Poll or Configuration Poll a Device
- Determining Device Status and NNMi Incident Generation using a Global Manager
- Configuring Application Failover for Global Network Management
- Verify the Global Network Management Configuration
- Global Network Management and NNM iSPIs or Third-Party Integrations
- Global Network Management and Address Translation Protocols
Verify the Global Network Management Configuration
Perform the tasks listed in this topic to troubleshoot global network management configuration.
Check Clock Synchronization Status
All NNMi management servers in your network environment that participate in global network management (global managers and regional managers) or single sign-on (SSO) must have their internal time clocks synchronized in universal time. Use a Time Synchronization program, for example, Linux tool Network Time Protocol Daemon (NTPD) or one of the available Windows operating system tools.
If you see the following message at the bottom of the NNMi console:
NNMi is not connected to 1 Regional Manager(s). See Help ? System Information, Global Network Management.
Check the nnm.0.0.log
file on the Global Manager for the following message:
WARNING: Not connecting to system <serverName> due to clock difference of <number of seconds>. Remote time is <date/time>.
Perhaps the clocks have drifted apart and need to be resynchronized. Check the nnm.0.0.log
file on the Global Manager for the following message:
WARNING: Not connecting to system <serverName> due to clock difference of <number of seconds>. Remote time is <date/time>.
Within a few minutes of this warning, NNMi disconnects the Regional Manager Connection. And the following message appears at the bottom of the NNMi console:
NNMi is not connected to 1 Regional Manager(s). See Help ? System Information, Global Network Management.
View System Information
On the global manager, log on to the NNMi console, select Help > System Information, and then click the Global Network Management tab to view information about your global network management connections.
Synchronize Regional Manager Discovery from a Global Manager
If you notice an information inconsistency between global1
and regional2
, run the nnmnoderediscover.ovpl
script from global1
, causing global1
and regional2
to synchronize. This also results in the regional2
updating global1
with any new discovery results.
This example uses the network shown in the following diagram.
Run the following command to synchronize nodes X, Y, and Z with global1
:
nnmnoderediscover.ovpl -u username -p password -rm regional2
.
You can use the -fullsync
flag with the nnmnoderediscover.ovpl
command to synchronize all polled object states and status (although this takes more time and causes a greater load on the systems). For more information, see the nnmnoderediscover.ovpl reference page, or the Linux manpage.
- NNMi automatically resynchronizes topology, state, and status following a manual resynchronization.
- Avoid stopping NNMi during the resynchronization. To help ensure resynchronization has completed, NNMi should remain running for several hours following the manual resynchronization. The actual time required depends on the number of nodes and the volume of state changes and trap data received while performing the resynchronization.
- If NNMi must be stopped before the resynchronization is finished, the resynchronization should be run again and allowed to complete.
- To perform a manual resynchronization of the entire management server, run:
nnmnoderediscover.ovpl –all –fullsync
Recover a Destroyed Database on global1
If you take global1
out of service and need to restore its database, you face several scenarios:
- If you restore
global1
’s database successfully,regional1
andregional2
synchronize their cached information withglobal1
. There are no manual steps to perform after bringingglobal1
back online. - If
global1
is out of service for an extended period of time, step 1 might not work successfully. To remedy this, run thennmnoderediscover.ovpl
script onglobal1
to initiate a new discovery onglobal1
,regional1
andregional2
. In this case you could run status polls on key devices to more quickly get updated status information. - If you cannot recover
global1
’s database then you should submit a support call to clear out the oldglobal1
data from theregional1
andregional2
databases using thennmsubscription.ovpl
script.
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