Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Retry and Timeout Values
Configuring longer timeouts and more retries can result in more responses from devices that are busy or distant. This higher response rate eliminates false down messages. However, it also lengthens the time to determine that actual down devices require attention. Finding the balance for each area of your network is important and might require a period of testing and adjusting values in your environment.
To get an idea of current lag time for each hop, do the following:
- Windows: Run a
tracert
to a device in each network area. - Linux: Run a
traceroute
to a device in each network area.
We welcome your comments!
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