Generate Performance Threshold Incidents (NNM iSPI Performance for Metrics)

Requires Network Node Manager iSPI Performance for Metrics Software (NNM iSPI Performance for Metrics). To populate performance data in the dashboard views or enhance NNM iSPI Performance for Metrics reports by sharing NNMi configuration settings, install the optional Network Performance Server (NPS).

NNMi can generate incidents related to performance thresholds. NNMi does not generate threshold incidents until the NNMi administrator configures the performance thresholds and enables the performance incidents.

To configure NNMi to generate performance threshold incidents:

1. Prerequisite. Enable performance polling and configure the performance thresholds. See Configure Threshold Monitoring for Interface Groups for more information.
2. Navigate to the Incidents folder:

   1. From the workspace navigation pane, select the  Configuration workspace.
   2. Expand the Incidents folder.

3. Select Management Event Configurations.

   Tip NNM iSPI Performance for Metrics threshold incidents are available in Management Event Configurations (not other categories of incident configurations).

4. Double-click the row representing the threshold incident configuration.

   For the list of possible values, see Management Event Configurations Provided by NNMi.

5. Enable the threshold incident:

   1. Management Event Configuration form
   2. Basics group
   3. Select Enable 
6. Click  Save and Close to save your changes.
7. Repeat steps 4 through 7 for each configuration you want to use.

The NNM iSPI Performance for Metrics now records the number and frequency of threshold related incidents (exceptions). The NNM iSPI Performance for Metrics provides reports to help you establish the root cause of network problems. Access the NNM iSPI Performance for Metrics reports with Actions →  NNM iSPI Performance → Reporting - Report Menu in the incident, node, or interface views and forms.