Nortel IP Telephony

As an administrator, you can configure attributes listed in the table given here for monitoring the Nortel IP telephony infrastructure discovered on the network.

To access the administration console, do as follows:

  1. Log on to the NNMi console as an administrator.
  2. From the Workspaces navigation pane, click Configuration > iSPI for IP Telephony Configuration > Nortel Configuration. The administration console for Nortel IP telephony appears.

The administration console displays configuration options for the following attributes:

Attribute Description
Data Access

Allows you to configure the NNMi to access the signaling server data from the Nortel IP Telephony servers in your deployment environment.

You can also use this option to view the existing data access configurations.

IP Phone

Allows you to configure tasks such as specifying the range of IP phones to be excluded from monitoring for the Nortel IP Phones.

You can also use this option to view the existing configurations.

Polling

Allows you to configure the monitoring options of Nortel IP Telephony device states and statistics.

You can also use this option to view the existing monitoring configurations.

Configure Data Access

You can use the NNMi Data Access Configuration form to configure the signaling server access for Nortel. You can also use this form to delete the data access points.

To configure the Signaling Server SSH access for Nortel, follow these steps:

  1. On the NNMi Nortel Configuration console, click Data Access Configuration. The NNMi Nortel Data Access Configuration form opens.
  2. On the Signaling Server SSH Access tab page, under the Add/Modify Signaling Server SSH Login Access Configuration section, specify the required details in the fields provided on the page. The following table describes the fields on the page:
    Field NameDescription
    ELAN IP Address

    Indicates the Embedded LAN (ELAN) IP address of the signaling server.

    TLAN IP Address

    Indicates the Telephony LAN (TLAN) IP address of the signaling server.

    Auto Accept Host KeyIndicates if the host key must be accepted automatically for the signaling server. Select True to enable this feature.
    Host Key Algorithm

    Indicates the host key algorithm. You can select one of the following algorithms:

    • ssh-rsa: Authentication using the ssh-rss key pair.
    • ssh-dss: Authentication using the ssh-dss key pair.
    Host Key HexFingerprint

    Indicates the host key fingerprint in hexadecimal format.

    User NameIndicates the user name to log on to the signaling server.
    Password

    Indicates the password for the user name specified.

    PEM File LocationIndicates the complete path (absolute path) to the location where the PEM file used for authentication is stored This field is applicable only if the public key is used for authentication to log on to the signaling server.
    Private Key PasswordIndicates the password for the PEM file if the file is encrypted.
    Call Server User NameIndicates the user name to log on to the call server of the signaling server.
    Call Server PasswordIndicates the password for the user name specified.
  3. Click Add/Modify. The Current Configurations section lists all the signaling servers configured for SSH access.

To modify a Signaling Server SSH access configuration for Nortel, follow these steps:

  1. On the NNMi Data Access Configuration form of Nortel Configuration, from the Current Configurations section of the Signaling Server SSH Access tab, select the configuration that you want to modify.
  2. Click Modify.
  3. In the Add/Modify Signaling Server SSH Login Access Configuration section, make the required changes. You cannot modify the ELAN IP Address and TLAN IP Address values.
  4. Click Add/Modify. The modified configuration is listed in the Current Configurations section.

To delete a Signaling Server SSH access configuration for Nortel, follow these steps:

  1. On the NNMi Data Access Configuration form of Nortel Configuration, from the Current Configurations section of the Signaling Server SSH Access tab, select the configuration that you want to delete.
  2. Click Delete. The selected configuration is deleted from the Current Configurations section.

Configure IP Phones

You can use the NNMi Nortel IP Phone Configuration form to configure the following:

  • The range of IP Phone extensions to be excluded from monitoring
  • The list of IP Phones to be included for generating incidents at the Registration State Change

Specifying the Range of Extensions for Nortel Phones to be Excluded from Monitoring

You can specify the range of extensions for phones to be excluded from being monitored for Nortel IP telephony network. After you specify the range of extensions for Nortel, the NNMi stops monitoring these phones and does not discover these phones in the subsequent discovery cycles

To specify the range of extensions for Nortel phones to be excluded, follow these steps:

  1. On the NNMi Nortel Configuration console, click IP Phone Configuration. The NNMi Nortel IP Phone Configuration form opens.
  2. In the Exclusion Configuration > Add/Modify IP Phone Exclusion Filter section, specify the required details in the fields provided on the page. The following table describes the fields on the page:
    Field NameDescription
    CS IP AddressIndicates the IP address of the Call Server for which you want to specify the list of phones to be excluded.
    Filter

    Indicates the IP phones extension range to be excluded.

    To specify the range of phones to be excluded, follow these points:

    • Use the hyphen (-) to specify a range of extensions to be excluded. For example, if you want to exclude extensions from 8000 to 8005, you can specify as 8000-8005 in the Filter field.
    • Use asterisk (*), the wildcard character, to specify a set of extensions. For example, if you want to exclude all the extensions that start with 8, you can specify as 8* in the Filter field.
    • Use question mark (?), the wildcard character, to specify extensions that contain specific numerals at specific locations in the extension. For example, if you want to exclude all the extensions that end with 00, you can specify as ???00 in the Filter field.
  3. Click Add/Modify. The configured call servers for which you want to exclude the list of phones are listed in the Current Configurations section.

To modify a specified range of Nortel extensions to be excluded, follow these steps:

  1. On the NNMi IP Phone Exclusion Configuration form (for Nortel Configuration), from the Current Configurations section, select the configuration that want to modify.
  2. Click Modify.
  3. In the Add/Modify IP Phone Exclusion Filter section, make the required changes.
  4. Click Add/Modify. The modified configuration is listed in the Current Configurations section.

To delete a specified range of Nortel extensions to be excluded, follow these steps:

  1. On the NNMi IP Phone Exclusion Configuration form (for Nortel Configuration), from the Current Configurations section, select the configuration that want to delete.
  2. Click Delete. The selected configuration is deleted from the Current Configurations section.

Specifying the List of IP Phones for Registration State Change Incident Generation

You can specify a list of IP phones for which the registration state change incident must be generated. You can specify a range of IP phones based on the Call Server that includes the IP phones.

To specify the list of IP phones for registration state change incident generation, follow these steps:

  1. From the Workspaces navigation pane, click Configuration > iSPI for IP Telephony Configuration > Nortel Configuration. The NNMi configuration form opens.
  2. Click IP Phone Configuration. The NNMi Nortel IP Phone Configuration form opens.
  3. In the Inclusion Configuration > Add/Modify Filters for IP Phones for which Registration State Change Incidents are to be Generated section, specify the required details in the fields provided on the page. The following table describes the fields on the page:
    Field NameDescription
    CS IP Address

    Indicates the IP address of the Call Server in the field. This IP address specifies the Call Server IP address that includes the list of phones for which the registration state change incident must be generated .

    Filter

    Indicates the extension range to be included. For more information, see the Specifying the Range of Extensions for Nortel Phones to be Excluded from Monitoring.

  4. Click Add/Modify. The Current Configurations section lists the configured Call Servers for which you want to generate the incident for registration state changes. You can select a CS IP address from the list and click Modify to modify the existing configuration. To delete an existing configuration, you can select a CS IP Address, and click Delete.

Configure Polling

You can use the NNMi Nortel Polling Configuration form to enable polling and set intervals for the pollers that are grouped based on the Call Managers to be polled.

To configure the polling of a Call Manager, follow these steps:

  1. On the NNMi Nortel Configuration console, click Polling Configuration. The NNMi Nortel Polling Configuration form opens.
  2. In the Call Manager Specific Polling Configuration section, specify the required details in the fields provided on the page. The following table describes the fields on the page:
    Field NameDescription
    QOS Zones Monitoring

    Allows you to configure the continuous polling of the various QOS-related measurements in the Nortel QOS Zones. The available options are as follows:

    • Enable Polling: Select this check box to enable incident generation based on the values of the QOS metrics that are configured with the Nortel Signaling Server.
    • Interval: Indicates the interval (in seconds) to poll the Nortel Signaling Sever to collect the details of QOS metrics. The default value is 300 seconds.
    IP Phones Registration State Monitoring

    Allows you to configure the continuous polling of the registration state of the Nortel IP Phones on the network. The available options are as follows:

    • Enable Polling: Select this check box to enable the registration state of the Nortel IP Phones.
    • Interval: Indicates the interval (in seconds) to poll the registration state of the Nortel IP Phones. The default value is 1800 seconds.
  3. Click Apply Changes.